Once received, we will inspect and process your return. Please allow up to 28 days for the exchange/return to be processed.
Any refunds required will be processed back via your original form of payment.
Exchange for a different size
We will gladly cover the cost of delivering your new product if you have requested an exchange.
Exchanges for the same item in a different size will not incur any additional charges.
If an exchange item is out of stock, you will refunded via your original form of payment and an email notifying of this.
Please contact our Customer Service team, firstname.lastname@example.org or via online chat, if you have further questions.
Please note, postage and gift wrapping charges are non refundable.
Exchange to another product/colour/style
If you wish to exchange the item for a different product (including a different colour), we will refund the original item and you can then complete a new purchase of the preferred item.